Privacy Policy
Last updated: March 4, 2026
TJ's Junk Removal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://call-tjsjunkremoval.com and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or quote request form (name, email, phone number, address, service details)
- Call us or send an email
- Subscribe to our communications
- Leave a review or testimonial
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device information: browser type, operating system, screen resolution
- Usage data: pages visited, time spent on pages, click patterns, scroll depth
- Network information: IP address, approximate geographic location
- Referral data: how you arrived at our site (search engine, ad click, direct)
- Advertising identifiers: Google Click ID (GCLID), Facebook Click ID (FBCLID), UTM parameters
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send quotes, appointment confirmations, and follow-up communications
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns
- Measure the effectiveness of our advertising campaigns
- Prevent fraud and ensure website security
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use and how to manage your preferences, please visit our Cookie Settings and Preferences page.
Third-Party Analytics and Advertising
We use the following third-party services that may collect data through cookies:
- Google Analytics (GA4): Website traffic analysis and user behavior insights. Google Privacy Policy
- Google Ads: Conversion tracking and remarketing. Google Ads Policy
- Meta (Facebook) Pixel: Ad conversion tracking and audience building. Meta Privacy Policy
How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers: Email delivery, payment processing, and CRM tools that help us operate our business
- Advertising platforms: Aggregated conversion data sent to Google Ads and Meta for campaign optimization
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, sale, or acquisition
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
Data Security
We implement industry-standard security measures to protect your information, including HTTPS encryption, secure form handling, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Opt out of the sale or sharing of personal data (California residents)
- Withdraw consent for data processing
To exercise any of these rights, please contact us at tj@tjsjunkremoval.com.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Company: TJ's Junk Removal
- Email: tj@tjsjunkremoval.com
- Phone: (530) 317-3838
- Website: https://call-tjsjunkremoval.com